Information Technology: IT Applications
The following questions have been taken from the Cambridge Checkpoints 2007 – VCE IT Applications – Potts. (Also check out the online quizzes at www.cambridge.edu.au/checkpoints)
A transaction processing system is concerned with
- Operational day-to-day activities.
- Strategic decision-making support.
- A large database of specialised knowledge.
- Support for an organisation’s management needs.
A store manager of Red Fried Chicken only makes operational decisions based on daily reports.
An example of a decision the manager would make is
- Changing the type of products sold.
- Reducing the price of unsold chickens.
- Implementing a national TV campaign.
- Opening a new store in a nearby suburb.
Which of the following could not be considered an organisational goal?
- Increase company profit margin.
- Expand customer base.
- Provide quality service.
- Complete backups every Friday.
An organisation’s goal is to ‘improve the communication of events to members’. Which of the following strategies would best achieve this aim?
- Reduce labour costs.
- Produce a regular newsletter.
- Make sure all membership information is accurate.
- Use a spreadsheet to keep track of finances.
The profile of an audience can include its
- Employment category, income level and average age.
- Employment category, favourite colour and average age.
- Tax file number, income level and years of employment.
- Educational level, Medicare number and name of doctor.
Which of the following is not a component of an information system?
- Organisational goals
Which of the following would not be considered an end-user of an information system?
- A student who accesses information on a website.
- A programmer who writes code for a software module.
- A customer who uses a credit card in an EFTPOS machine.
- A sales assistant in a video shop who searches a database for a specific title.
Which of the following would improve the effectiveness of a system?
- Install a barcode reader to reduce the time needed to enter data.
- Make it easier for employees to access information by developing a database.
- Allow management to make timely decisions by providing up-to-date information in a spreadsheet.
- Automate a manual process to reduce salaries.
The correct order of steps to solve a problem is
- Analyse, design, develop, test, evaluate, implement, document.
- Analyse, design, test, develop, document, implement, evaluate.
- Design, analyse, develop, document, implement, test, evaluate.
- Analyse, design, develop, test, document, implement, evaluate.
A sales assistant needs to record a sale by manually completing a form in a docket book. What is a likely problem that this practice could lead to?
- It takes too long for sales to be recorded and processed.
- The sales assistant is under-qualified for the task.
- The use of a docket book is old fashioned.
- The information in the docket book is not timely.
A milestone in project management indicates
- The passing of 50% of the time allocated to the project.
- The completion of the project.
- The conclusion of an important stage of a project and has zero time duration.
- The conclusion of an important stage of a project and has a time duration equal to the sum of the time durations for each step of that stage.
A project has a critical path of 21 days. The ‘testing the solution’ task has a slack time (or lag time) of three days. What is the minimum time the project can be completed?
- 18 days
- 21 days
- 24 days
- Depends on whether the ‘testing the solutio’ task lies on the critical path.
Which of the following is a primary source of data?
- A student reads the voltage across a lamp using a voltmeter.
- The meaning of a word is read from a dictionary.
- A website provides information on the cost of air flights.
- A sales brochure indicates what items are on special.
A database of patient information for a medical clinic is to be developed. From the patient’s data below, which is the least important?
- Patient’s name
- Patient’s age
- Patient’s allergies
- Patient’s credit rating
Constraints on data to be used in a presentation include
- Copyright restrictions, trademarks, validation techniques.
- Copyright restrictions, trademarks, privacy regulations.
- Copyright, privacy regulations, validation techniques.
- Proofreading, validation techniques, testing the message.
Which design tool would be most appropriate for a website?
- Layout diagrams
- Nassi-Schneidermann diagram
- Data flow diagram
A web-based solution has been developed and needs to be tested. Which attributes should be tested?
- Useability, functionality, spelling.
- Useability, spelling, presentation.
- Useability, functionality, presentation.
- Spelling, functionality, presentation.
A patient’s medical records are found at the tip. Which of the following is true?
- This is a breach of the Health Records Act 2001.
- This is a breach of the Privacy Amendment (Private Sector) Act 2000.
- This is embarrassing but is not actually in breach of any law.
- The owner of the tip is liable for damages.
One way to secure data for transmission over a network is to
- Validate the data
- Encrypt the data
- Decrypt the data
- Archive the data
A disaster recovery plan should include
- Biometric technology replacement plan, backup plan, recovery plan, test plan.
- Biometric technology replacement plan, emergency plan, backup plan, recovery plan.
- Biometric technology replacement plan, emergency plan, backup plan, test plan.
- Emergency plan, backup plan, recovery plan, test plan.
Accidental damage to an information system can be caused by
- User error.
- Failure to follow file management procedures.
- Failure of hardware components.
- All of the above.